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BQ40Z80: lost communacation when setting TSint & TS4

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Part Number:BQ40Z80

Dear TI Experts,

My customer is evaluating with 4800_0_02-bq40z80.bqz +bqStudio 1.3.86+EV2400+BQ40Z80EVM-020 , after setting TSint & TS4 to 1, the commucation will lost and can't recover. They change a new BQ40z80 sample and do the reproduction test and get the same result. Could you kindly help to give some advice about this case? Is there updated FW for BQ40z80? Thanks a lot.


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