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BQ27742-G1 -- QEN not set when IT_ENABLE command is sent to gas gauge

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Hi Team,

I am trying to perform a learning cycle with a BQ27742-G1 device.  When the pack is sent the IT_ENABLE command, VOK is set, but QEN is NOT being set.  What may cause the QEN bit to not be set?

 

Also, when using the automated learning cycle, it errors out with a "bad thread" error.

 

Regards,


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