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BQ78350 coulomb counter went wrong after shutdown

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Following a full discharge cycle matching the expected FCC by 0.1% (very good!!), I charged the pack to about 55% (~7300mAh).

I sent (twice) the shutdown command to my BQ78350. It went down properly, or at least appeared to do so.

I disconnected all the cells then reconnected them.

After booting the BQ, the coulomb counter went from about 7300mAh to about 10700mAh.  I saw it live in Battery Studio. SOC went up from about to 55% to about 80%.  SOC, FCC and coulomb counter all match but where does that extra 3400mAh come from???

It is not the first time I do a shutdown and cells disconnect.  It always appeared to stay at the same SOC after rebooting.

Now that I try charging the pack, I quickly get an overcharge fault because the coulomb counter reaches FCC+OC Threshold.

What could have happened?

How can I put the coulomb counter back on track again?

Thanks

Fred


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