Unhandled Exception when running bq76pl536 OTP EPROM Programming Utility

Hi,

I'm using bq76pl536 in our project, and i would like to use OTP EPROM to program S/N into BQ chip.

In order to evaluate it,I've purchase bq76PL536PGM-1 and have installed Aardvark Driver.

I have two questions:

1. When i'm running bq76pl536 OTP EPROM Programming Utility i get dialog box: " Unhandled exception has occurred in your application.."

2. in order to build board programming i would like to implement same design as in bq76PL536PGM-1 board.

can i get schematic of  bq76PL536PGM-1 ?

Thanks

Shuli