I have a bq40z60-evm connected to an HPA495 connected to an EV2300. When I try to find the device with bqmultistation tester (instlaled and running as administrator) I get three successive errors:
1. Board 0 was either disconnected or is in use by another program. Please make corrections and try again.
2. Communication error -1 while trying to read board firmware version
3. Communication error 2 while trying to read ID for board 0
However, with the same setup in bqproduction I can successfully find the board during "scan for devices", and I'm able to flash the LED's. After this, however, I get a different error:
error code 772: no acknowledge from device
My main questions are:
1. why can't bqmultistation find the boards, and how can i resolve this error?
2. why can't bqproduction receive an acknowledge from device? Do I need to supply power to VAC on the bq40z60EVM as well as to the HPA495?