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BQ 78350 connected to BQ76930 Voltage Output Pack+/- is Different from Batt+/-

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Please if anyone can give me some advice on how to fix my voltage output issue as I am having trouble. Here is what I am using in summary EV2300BQ78350 (latest Firmware) with BQ76930 AFE cell map reads cell 1 - 6, 10. I now have an issue with cell number 4 as it reads only 46mv? How does the BQ76930 registered its voltages? Is there a way that I can enter the actual voltages that each cell is seeing? The calibration tool doesnt seem to work as I am not able to get the voltages to register at all. If you could please help me also figure out why there is a voltage drop across the battery from the battery+/- to Pack+/-. I have tried everything to get this output issue corrected but I have not been able to get the same reading here at all.

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