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Issue of Generating Golden Image using Battery Management Studio

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Hi, 

I want to use Battery Management Studio (1.3.52) to export the golden images(df.fs and bq.fs). I'm using bq34z100EVM with EV2300.

However, I 'm facing two issues(the two issue remain even if I change my PC):

(1)the GUI can't create the image files somehow at a large frequency(beyond 6/10). It just keep showing the window "Creating Golden Image Files" and then shows the error msg at the left down of the screen "Client waited more than 30 seconds for pipe" 

(2) Sometimes it works(means it can export the golden image files), but the images files(including df.fs and bq.fs) generated from two times(for example, one is 5 mins before, the other is 5mins after, there is nothing change between this two times) are different....


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