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bq27510-G3 giving 0% or 100% SoC only

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Hi All

I have used the bq27510EVM to generate a golden image after a successful learning cycle. I have used the .bq.fs file to program another bq27510_G3 on a prototype device. following successfully programming the prototype, it showed 0% for the State of Charge and 0 mAh for both FilteredFCC and UnfilteredFFC. I reset the gauge with no joy. As soon as I start charging the battery, the State of Charge changes to 100% and both UnfilteredFFC  and UnfilteredRM change to 1040mAh from 0mAh (design capacity is 1130mAh).  FilteredRM and FCC stay at 0mAh. if I stop charging the battery, the gauge still indicates 100% State of Charge and does not change when the battery is being discharged. if I perform a reset again, it changes back to 0% State of charge.

I have created a golden image using the prototype (.bq.fs) and compared it to the original one (created with the EVM) and they were identical. when I use the EVM with this golden image, it works as expected! 

I am not sure where it is going wrong?

note: I have been using bqStudio 1.3.51

Regards,

Choukri


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