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Failed to program BQ34Z100G1

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Hi all,

I am using bqStudio to program my bq34z100g1. However, after I clicked Program, it ran several seconds and turned to Registers page. After that, I can't connect to the IC anymore. Programming the IC again doesn't work. I get Failed to execute Firmware - No acknowledge from device after clicking Execute FW. 

bq34z100_G1_v0_16_build_17.srec is the firmware I use, which is download from TI.com

The IC is functional when using bq34z100_R0_V0_06_BLD_0006.senc.

Any suggestion will be appreciate.


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