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BQStudio incorrect cell measurements

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I am using a BQ76940 and Bq78350_R1. Successfully programmed firmware, and have set the data register to read all 15 cells. I have several cells however that are reading erroneous voltages as shown below:

i have verified with a multimeter that all the voltages on the sense pins are 3.2 V. I have also run the voltage calibration, but this does not solve the issue. any advice would be appreciated.


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